Service Agreements – Protecting Your Investment
Main benefits of regular maintenance are optimized performance, reduced operating costs, sustained system reliability and peace of mind. To keep your building’s equipment and systems running at peak efficiency, BCM’s offers several Service Agreement options.
Service On Demand
You call...we come. 24/7/365. Our goal is to return your operation to a functional state as quickly as possible.
Our dedicated service engineers are specially trained to diagnose and solve problems. Our fleet of service vehicles is GPS enabled so that they can be dispatched quickly to your location.
Building Automation Service Offerings
Security Service Offerings
YOU CAN COUNT ON BCM
You can count on BCM for prompt response to any unscheduled service needs. However, you can also benefit from a regular maintenance program which can help to minimize unscheduled visits.
You can have peace of mind that the most qualified technicians are factory trained and on the job doing it right the first time. You can be assured your equipment is running safely, reliably and efficiently.
Our Service Department utilizes a state-of-the-art dispatch system which allows our Service Administrator to effectively track service requests from beginning to completion.
BCM has most parts and equipment in stock and offers an Advance Replacement Program to reduce downtime.
WE WANT YOUR FEEDBACK
We believe that you should receive the highest level of service and satisfaction available in the industry. Our superior customer retention rate proves that the BCM Service solution is recognized as being strong from start to finish.
We want to always maintain an open line of communication with you to ensure that our performance meets and hopefully, exceeds your expectations. Please click here to share feedback on your experience with BCM’s Service Department.